Privacy Policy

📅 Last Updated: May 26, 2026

At Mount Batur Trekking ("we," "our," "us"), we respect your privacy and are committed to protecting your personal data.

1. Information We Collect

1.1 Personal Information You Provide

When booking a tour, we may collect: full name, email address, phone/WhatsApp number, hotel name and address, number of participants, special requirements, and payment information.

1.2 Information Automatically Collected

When you visit our website, we may collect: IP address, browser type, device information, pages visited, and time spent.

2. How We Use Your Information

To process your booking and send confirmations
To arrange hotel pickup
To communicate tour updates
To improve our services
To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share with tour guides and drivers (to facilitate your tour), payment processors, and legal authorities when required by law.

4. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure.

5. Data Retention

We retain your information as long as necessary for booking purposes and legal requirements (typically 3 years).

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at info@mountbaturtrekking.id.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser.

8. Third-Party Links

Our website may contain links to WhatsApp, Google Maps, etc. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted with an updated date.

11. Contact Us

📱 WhatsApp: 0895-1036-2949
📧 Email: info@mountbaturtrekking.id
📍 Address: Ubud, Gianyar, Bali, Indonesia

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